The Sally–Anne Skill


Cary Millsap

Weekly Newsletter

The Sally–Anne Skill

Why won't your customer take your advice? The Sally–Anne skill will help you understand.

The Sally–Anne test is a test that helps psychologists gauge a subject’s social cognitive development. Here’s the test: This is Sally. Sally has a basket. This is Anne. Anne has a box. Sally has a marble. She puts the marble into her basket. Sally goes out for a walk. Anne takes the marble out of… See more ›

Tuesday Zoom

Each Tuesday at 10:30am CDT (3:30pm UTC), I host a weekly Zoom call where a small group of IT professionals spend 25 minutes discussing how to make life better for ourselves and the people we serve. You’re welcome to join us.

This week, we’ll welcome my long-time friend and colleague Larry Klein to the meeting.

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How to Make Things Faster

You’re right. But if nobody listens, then it doesn’t matter. Learn new persuasive techniques in chapters 101–110 of How to Make Things Faster, available at Amazon or wherever you buy books and audiobooks.

P. O. Box 92331, Southlake, Texas 76092
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Cary Millsap Weekly Newsletter A Lesson in Writing from 1944 This week’s featured article is one of my favorites from 2008. I watched the Presidential debate tonight. One of the candidates mentioned a pair of letters that General Dwight David Eisenhower wrote in 1944. He wrote one letter that he would use in the event of a victorious Normandy invasion, and he wrote another one that he would use in the event of a defeat. I… See more › Tuesday Zoom Each Tuesday at 10:30am CDT (3:30pm UTC), I...

Cary Millsap Weekly Newsletter The Dog Collar Incident This week’s article is about an important lesson my dog taught me. My family moved to an 80-acre farm when I was about 7 years old. My parents raised catfish as a side gig. Living on a fish farm gave me an opportunity to become a bounty hunter. My Dad paid me 25¢ for every cottonmouth water moccasin I killed. Cottonmouths are big black snakes that eat just… See more › Tuesday Zoom Each Tuesday at 10:30am CDT (3:30pm UTC), I host a weekly...